WORST CUSTOMER SERVICE IN THE WORLD. AVOID.

I have never in my life experienced such horrible customer service. Attempts at getting through to a consultant are futile. I app**** for a contract online a few weeks ago & was told I am approved, only to find out, upon calling that the phone is discontinued. How do you have a discontinued phone on your online brochure ???? Following the advice of the consultant I then app**** for a different phone a 2nd time while on the call (regrettably) and have received no further communication or updates. When you call, the one person will send you to the next and nobody knows what they are doing. I am now told that there is no application on the system, even though when I called last week the application was pending. NOBODY helps and they just put you through to different departments who keep you on hold for 30 mins without speaking to anyone. Highly Disappointed. Avoid Vodacom at all costs.