Worst Customer service in the world
<p>I took out a new contract at vodacom in Bayside mall, the Sony AX. The phone was giving all the problems in the world and after 14 days was my first oppertunity I had I took it back strait away. Long story short it took me 4 full hours to get this broken contract. Then the told me today they will not take the phone back and they dont care if im stuck with a broken phoen for 2 years. The people working there have no idea what they are doing, they take 4 hours per customer because they don't get payed per customer. All the workers there have a bad attitude towards the customers, the managers are even worse. DO NOT EVER, EVER GO THERE. THAT IS THE WORST STORE IN THE WORLD. THE PEOPLE WORKING THERE ARE DISGUSTING. Go to Telkom or somewhere else. Also They don't want to activate my caller ID and Im paying the R9 but they still refuse. You should never get a Vodacom contract they are worse than hell. Once you sighned their papaers they do not care what happens to you after that. They caught you like a fish and now sucking you dry. The woman who was helping me was messanging on her phone and was not even listening to me. Sorry for bad grammer but im furious at theres people. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
