Worst customer service in the world.

I will never in my life ever make use of Vodacom. I recently moved into a new apartment and the only ISP service is Vodacom. I have had major issues with my internet speed that is very up and down.. Some days I get a decent speed and somedays not. I have had conversations with several agents and eventually it has got to a point where I am simply being ignored and left frustrated. Vodacom never has a senior agent one can speak to or never makes the effort to actually send someone to my property to have a look at what is wrong, it is always over the phone dealing with unskilled staff that don't really want to help you. Do not take on any service with them because you will wait for weeks before anyone can help you or not even be helped at all.