gS
graham S

1 reviews | Active since Jan 2015

17 Nov 2016, 17:19

worst customer service in the world!!!!!!!!!!!!!

<p>so yah, im back after my post, and to no surprise absolutely nothing changed!!!!!! i was called by a ladt called KULSUM who promised that she's resolving my issue as we speak, well i even bet my salary that shes lying, and yes i was right again, as nothing that she promised took place. I returned an upgrade on th 28th of Oct, she promised i wonr be billed, but yah as we all know it was a load of ******** i am sitting with a bill for a fone i returned and contract i asked to be cancelled, I even mailed and Spoke to a Tiego Mholopi, just as hopeless even though she works in the CEO's office. i want to pull out my hair as dealing with a bunch of idiots makes me as stupid as them, i emplore the CEO to contact me and live my expierience, bet you that wont happen. all i want is this **** fixed is that si diffucult!!!!!!!!!!!!!!</p> <p> </p> <p>but i have a surprise for vodacom,i will stop mt debit order any effect a manual payment thats due to vodacom, bunch of clowns you are.</p> <p>i bet i will get a call as fast as lightning or my line suspended when they see i didnt pay what they want.</p> <p> </p> <p>again a bunch of idiots we have to deal with</p> <p> </p> <p> </p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply18 Nov 2016, 07:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team