Worst customer service from Vodacom online

Upgrade still not completed After phoning upgrades and online department, after all my patience, after getting the phone dropped in my ear I have decided to get frustration of my heart. On 13 November 2024 I requested an upgrade for our home internet line. It is today 29 December 2024 and I still don't have an upgraded line. The bill almost double this month because of the discount that talked away apparently after the 24th month - which was this month hence me doing the upgrade in November.