CA
Cynthia A

1 reviews | Active since Mar 2023

12 Apr 2023, 09:32

Worst customer service from Vodacom

More than a month ago and we are still waiting on Vodacom to remove an order from our address in order for the service provider of our choice to come and activate our fibre!!

At this point my blood is boiling because I'm spending a lot of money on buying Data!!

No written agreement in place but this Clint Williams from the Greenacre branch went and placed an order!!! Worst customer service ever!! Stay away from Vodacom, in fact, don't even allow them in your house, best to chase them away at the gate!!

0
Replies (1)
Vodacom
Vodacom's reply12 Apr 2023, 10:06
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team