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Sarah S

1 reviews | Active since Nov 2013

31 Dec 2025, 08:58

Worst customer service - Fibre

Worst customer service in the world, they literally just don't care! I haven’t had internet connectivity for 5 days now, have been calling their Call Centre at least 3 times a day but my query hasnt been attended to, no update and no word from them.

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Replies (2)
Vodacom
Vodacom's reply31 Dec 2025, 10:30
Official
Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards, 
Vodacom Consumer Website Team

SS
Sarah S's update02 Jan 2026, 14:37
Reviewer Update
Funny but not funny…..no one has bothered to call me to daye. What a joke, I’ll definitely be taking my business elsewhere!!!