MM
Mthutuzeli M
1 reviews | Active since Apr 2021
02 Nov 2022, 05:11
Worst customer service
I have a contract with Vodacom and requested a sim swap on Monday at Dihlabeng Mall in Bethlehem Free State, they said it would take 3 hours. Wednesday morning I still do not have any network and everyone I phone in I am still given the very same lame excuse that it has been escalated and will take only 3 hours...sies!
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Vodacom's replyOfficial
02 Nov 2022, 07:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Nov 2022, 07:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team