1 reviews | Active since May 2017
WORST CUSTOMER SERVICE EXPERIENCE
<p>After several calls and emails, my billing issues have gotten worse. i rrecieved a call on the 25th of May 2017 and an email stating that my contract ended on the 25th of May. i am now being billed for June and being told that false information was given yet again. Apparently the contract ends in June only. i am failing to understand how one company can give 10 different answers to one customer. i refuse to be billed for a contract i was told several times was closed.</p> <p> </p> <p>you guys need to get your act together!!! does anyone know how i can take this further??</p> <p> </p> <p>The service provider has no idea of how to treat their customers! I cannot wait to done with Vodacom!! Horrible service!!! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Shanel,
Feedback has been provided.
Regards,
Cassandra
Dear Shanel,
Feedback has been provided.
Regards,
Cassandra
Dear Shanel,
Feedback has been provided.
Regards,
Cassandra
Dear Shanel,
Feedback has been provided.
Regards,
Cassandra
