Worst customer service ever received, and even worse management and processes

<p>I have app**** for a new business line from Vodacom on 15 November 2016. Today (14 December 2016) my line is still not active. The amount of problems, issues, mismanagement, bad processes and extremely bad service I received are too many to list here. Every step in the process was poor and pathetic. Today the activations department (FAITH BUDAZA - Team Leader - Activations - USELESS!) told me that they have mailed one of their internal departments to find out why they cannot activate my line. Useless is an understatement! I have been **** to, received bad service and basically it feels like Vodacom South Africa does not want my business – as small as it might be.</p> <p> </p> <p>Thank you very much to people like Tebogo Ragedi from the activations department, that brought sanity to the situation. Let's hope he can solve the problem.</p>