WORST CUSTOMER SERVICE EVER FROM VODACOM INSURANCE

Item: Vodacom
Rating: 1

DO NOT TAKE INSURANCE FROM VODACOM!!!!!!!!!!!!!!!!!!!!

THEY HIDE BEHIND THEIR TERMS AND CONDITIONS AND WILL SEEK EVERY OPTION NOT TO PAY YOU WHAT YOU DESERVE THEY DON'T ANSWER YOUR QUESTIONS AND THEY BLAME YOU AS THE CUSTOMER!!!!!

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Replies (2)

Vodacom's replyOfficial

31 Jul 2019, 11:12

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply31 Jul 2019, 11:12

Official

Vodacom's replyOfficial

02 Aug 2019, 16:20

Dear Customer As per our discussion today.

Your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.

Apologies for any inconvenience this may have caused.

Regards,
Vodacom Consumer Website Team.

Vodacom's reply02 Aug 2019, 16:20

Official