WORST CUSTOMER SERVICE EVER!!

Vodacom are a bunch of ****bags... Their fibre has been offline since this morning and no notification has been sent to us to let us know. So we contact them and wait in long queues for no assistance from their technical assistant saying that their fibre lines has an outage in the Southgate area.. she sends us to customer service to get notified regarding the outage and Vodafone customer service rep Nandi. Was the worst we have ever dealt with. All she said is they are unable and unauthorised to send us an email notification of the outage which we would have been able to send to our employers. Similar incident reported on Saturday. No feedback. No help yet every month they get fully paid for their services.

Highly disappointed in this as we were forced to let them lay our fibre lines as it's an area thing when applying. I would rather waste my money on MTN or Cell c than this bull.

For future fibre clients. Do not waste your money or your time with this company. After they take your money you will regret using them