Worst customer service ever experienced.

I tried to purchase two cell phones from Vodacom on line. The adverti*****t showed these cell phone to be R4599. On completion of the on line purchase order, the cell phone price is set to be R4999. I tried from 13h25 till 14 h35 to get the problem sorted but instead I was transferred from one department to the other, The end result was that I end up with the first department I spoke to. Each time I was assured that I would be transferred to the correct department but as soon as I explained my dilemma, I was transferred to another person who was supposed to be in a position to solve my problem. The bottom line, I am not a Vodacom customer, is that millions of people are using cell phones daily and with the experience I had by trying to get a problem fixed, I starting to doubt whether the employees are really business orientated or are they just there to receive a salary.