Worst Customer service ever

I have a fiber with Vodacom on a 12 months contract and it has been the worst. Customer services from the call center is the worst. I am struggling to have my line moved. I was told the move declined, imagine I bought a house but can not move the line because Vodacom decided not to mean while I am paying on a monthly basis because I am blinded by the contract. I am without internet and will probably be for the next 2 months. I am happy my contact ends in November I will finally be free of this hell of a service provider