LVdw
Lize Van der walt
1 reviews | Active since Sept 2016
08 Apr 2022, 09:31
Worst customer service ever!!
Our fiber has been on and off this entire year. Now it has been off for more than a week. And we do not receive any communication on what is happening, if someone is working on it or even if they are aware of our problem. They happily take your money but that is where all communication stops. Worst customer service ever!!
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Vodacom's replyOfficial
08 Apr 2022, 11:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Apr 2022, 11:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team