AS
Amori S

1 reviews | Active since Dec 2018

19 Jun 2023, 07:39

WORST CUSTOMER SERVICE EVER

I have requested to move my router to a new address more than 3 weeks ago. Each time I follow up with Vodacom, "someone will phone me back" THIS DOES NOT HAPPEN, I have to follow up every time. I even changed the package to a more expensive one & still no service or feedback from Vodacom. My Brother works from home & at the moment he can't do anything. I have to still pay for an entire month WITH NO FIBRE. This is the worst service in the history of services.

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Replies (1)
AS
Amori S's update10 Jul 2023, 08:08
Reviewer Update
Good day,

After someone called me & the order has been submitted, it is again 2 weeks now & still no feedback or installation. This is pathetic. I WILL NOT PAY FOR THE DOWN TIME!!!!!!!!!!! One cannot complain about your service, because there IS NO SERVICE. It's disgusting. Worst service provider ever.