Worst Customer Service EVER!!@

Shocking service from Vodacom online ORDERS... Placed a order last week thurs .11.26am.. Approved and and ... Still waiting!!!! HAVE called on Tues Weds and now Again... Thurs... Only to be told it was only completed yesterday and I must wait again!!! This is totally unacceptable and *********** From a "Professional Corporate " company...Its a gift to somebody and was for today... Hmmmmm. Still must wait for Comfirmations Department???? To call??? All the consultants have promised to come back to me with a update... As expected!!! None have bothered... I must call every day for a update??? STILL WAITING!!! Asked to speak to a supervisor??? Sorry they don't speak to customers??? Really??? I was told... And then went on to say .....They have been told to tell customers this!!!??? I am small fry in the big picture of business with them... So Hey... Dont stress take your time!!! Really??? NO.. I'm not settling for this... If I have to... I will contact the CEO of Vodacom... Beyond Ridiculous @!! If there was negative Stars they would get them ALL from me!!! All my calls and queries are on the "System " for anybody in Vodacom whom actually Gives a .... to call up and follow up on this!!! My Guess as per History ... Nothing Will be done...???