Worst Customer Service ever

I have not had a stable fibre connection for over a month and every consultant i try and speak to tell they will escelate the matter but then immediately close the ticket without it being resolved. I cant even cancell because their rates to cancell is to expecive for me but i have to rely on the internet for a secondary income which Vodacom is now stripping from me due to their absolutely horrible customer support and service , Yet they will be quick to call once they do not receive their payment. This is probably the worst conpany to do business with by far as they will not help you out at all if you need assistance with a fault.