1 reviews | Active since Sept 2018
Worst customer service ever !!!
I can not describe how horrible vodacom's customer service is nje in general, I am literally out of words! firstly, earlier this year vodacom captures an incorrect debit date on my account, I told them to debit on the 25th and then they decide debit on the 1st, I called in and asked them to correct this error in March that was! the error continued until my account was in arrears to date, now I am trying to settle the amount in arrears, hai, they get the debit order date for account in arrears wrong again, and when they debit, they debit the wrong amount. I am tired of vodacom, I just want to pay this account off, I would not recommend vodacom to anyone or any of my friends and family to do business with vodacom, the level of incompetency is unprecedented period! they put you in arreas, you try and pay it off, they debit on the wrong date.
I am really disappointed and disgusted by the services offered at vodacom for about 6 years in the a row, I hope someone will do something about this, this is not okay guys.
Not happy!
