Worst customer service ever

<p>Purchased a new contract from Vodacom and received the phone via courier on Friday 23/07/2017. Upon receiving the device numerous attempts have been made to activate the sim card. First excuse was that the automated system malfunctioned and the activation must be done manually by the back office..Trouble is they don't forward ones calls to the back office and if one requests to speak to a supervisor the phone is put down. I have made numerous tweets to Vodacom Support but only promises are made. Now a week has passed and am still waiting for activation. No human there is willing to assist.</p>