Worst customer service ever

<p>I contacted Vodacom earlier today to do a cancellation on an extremely overpriced contract that I understand is supposed to end next month I called the customer care line 082 111 selected the option to cancel my contract and I spoke to a Elton who had no clue of what he was doing he said my contract is overdue and there was an arrears on my account yet they are sending me messages telling me I qualify for an upgrade when I informed him I want to speak to his manager he sent my call to the cancelations department where I spoke to the most unprofessional and disrespectful consultant ever Mpho Moeketsi . He just answered the phone with a hello no thank you for holding or thank you for calling just a hello as if he is speaking to a friend .He then said the account will only end in July and I can’t remember taking a contract in July when I asked him to send me documentation he just wanted to pass me off like the previous consultant that “supposedly” assisted me . This is very unacceptable and both of them did not show any respect to me as a client and they didn’t help me at all call ref ********** 22</p>