1 reviews | Active since May 2018
Worst Customer Service EVER
I received a call a few minutes ago from Vodacom. The lady asked me whether I would be interested in upgrading my cellphone. When I rep**** no, she asked me whether she can offer me anything cheaper. As I rep**** 'no' once again explaining my reason, she disconnected the call while I was still talking. This is not the first time a call centre agent disconnects a call why I am talking. VODACOM, thank you once again for reminding me why I never renewed my contract with you. I found the staff that I have dealt with throughout the years to be arrogant, rude and ***********. Definately the WORST service provider by far!!!
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Lisa
Thank you for you post. We are sorry to hear about your experience.
We have escalated your query to our sales team to address your complaint, as well as to remove your number from our sales database.
We apologize for the inconvenience and service experienced.
Have a lovely day further.
Vodacom Consumer Website Team
Best regards,
Dear Lisa
Thank you for you post. We are sorry to hear about your experience.
We have escalated your query to our sales team to address your complaint, as well as to remove your number from our sales database.
We apologize for the inconvenience and service experienced.
Have a lovely day further.
Vodacom Consumer Website Team
Best regards,