Worst Customer Service Ever!!!

<p>On Monday the 20th of March I app**** for a Monday Madness Deal from Vodacom online. I spoke to Ashley Wade and was informed that there was a problem with their system but that I will still receive the deal and that he will get back to me. Since then I was the one following up with Ashley Wade and his manager Scott. Eveentually on Monday 28 March I was told everything was now done and I will be contacted for confirmation and delivery. It is the 30th - no word to date Vodacom. I have a record of all the calls I have made. Some is not even answered after holding on for half an hour and I then hang up and phone back. Seems like VODACOM do not understand the consept of customer service and they have a total disregard for new bussiness !!!!!! Total disappointment as this was intended as a gift! </p> <p> </p>