1 reviews | Active since Mar 2017
Worst customer service ever
<p>I called the call centre many times for someone to explaine to me. Why they charge me upgrade fee ?</p> <p> </p> <p>They send me from pillar to post i made calls to Accounts, Upgrade, Online and send emails to Vadmin still no feedback.</p> <p> </p> <p>Today i spoke to Zandi @ ********** 1:36 very rude, reluctant to assist and she hang up the phone will busy talking to her.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.
As per discussion, query has now been Resolved
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.
As per discussion, query has now been Resolved