Worst Customer service Ever
<p>I must say that i have never in my life experienced such bad service from Vodacom as the last few days.</p> <p>I did an upgrade on Tuesday and was told no problem I should receive my new Phone latest Thursday 3 days later i am still waiting for the confirmation department to contact me and i am just being told lie after lie after empty promises. This is very disappointing that you pay so much every month but you get not service at all. And the personal at the contact center attitude stinks.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
