1 reviews | Active since Mar 2015
Worst Customer Service Ever
<p>I posted a review on the 30th January 2017 - I have had no assistance with this. </p> <p>I had to call your call centre and speak to a customer service agent - who could not assist me after being on the phone for 35 minutes (I have screenshots to prove this) - then being transferred to the solutions team - who also had difficulty understanding my situation. </p> <p> </p> <p>Vodacom , refer to my previous compliants and hello peter reviews - I have had the same problem for 3 months in a row. </p> <p> </p> <p>Will someone please assist me urgently - also for my refund to be paid back immediately. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
