Worst Customer Service Ever!

<p>I am so disappointed in the service I received from vodacom customer care in the last two days. On Wednesday I phoned to find out why my data usage had been so high in the preceding few hours, I loaded data countless times in that one day because it kept getting depleted. Nobody at vodacom could assist me, in fact each of the 8 odd times I phoned customer care, I received a different answer to my query! One persson told me to switch off my google, another person told me to switch off all of my apps, another person told me they would log a call and it would take 7 working days to be resolved (meaning that they expect me to sit for 7 days without using my phone), another told me they would log a call and it would take 24 hours to respond (mind you it has now been 48 hours and nothing), another one told me she can't help me cause the system is offline and one person simply hung up on me! Where do they get these call centre agents and do they train them??? Right now I am still sitting, aggreived. I have decided to stop loading data on my phone because it gets depleted in minutes and I have lost 2 gigs of data from my wifi at home, within 24 hours and nobody is willing to help me. At this point I am exploring porting my cell phone contract to another service provider because vodacom is not interested in keeping me as a customer!</p>