WORST CUSTOMER SERVICE EVER

<p>I guess the call centre consultants at Vodacom learnt how to deceive clients from the best: their supervisors and the supervisors from their managers. I have had a problem with the service provider for almost three months now, and I am still waiting for numerous callbacks. I have gone as far as speaking to so-called supervisors, might as well have been talking to one of the agents. </p> <p>As if this wasn't enough, they deducted more money from my partner's account at the end of October than they supposed to. We called them on the evening of the 27th to ask that this be rectified and requested that they send us an invoice/statement with the correct amount. The consultant assured us we'd have an update within 24hrs. We are still waiting, almost a week later... </p> <p> Seriously, the WORST service provider. </p>