Worst customer service EVER

<p>I've been dealing with a ********** upgrade case with Vodacom since February this year. I've given them all documents and their ***** department confirmed the ***** case but to this day they still claim I owe them. I've called them over 20 times already and each time they ask me to hold then they hang up on me. I'm considering taking legal steps. They've also blocked my second line even though I was making all payments. They claim the payments don't reflect even though I sent the proofs. I am sick and tired of them.</p>