CG
Candice G
1 reviews | Active since Nov 2018
16 Apr 2019, 11:38
worst customer service by vodacom..!!!
Vodacom agents always seem to have a massive attitude when they call you...never heard of customer service i get. Absolutely shocking.
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Replies (2)
Vodacom's replyOfficial
16 Apr 2019, 14:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Apr 2019, 14:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
18 Apr 2019, 13:51Dear Candice,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per our chat today. You have advised that you are at work and unable to chat. We have responded to you via email instead.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per our chat today. You have advised that you are at work and unable to chat. We have responded to you via email instead.
Regards,
Vodacom Consumer Website Team
Vodacom's reply18 Apr 2019, 13:51
Official
Dear Candice,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per our chat today. You have advised that you are at work and unable to chat. We have responded to you via email instead.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per our chat today. You have advised that you are at work and unable to chat. We have responded to you via email instead.
Regards,
Vodacom Consumer Website Team