AS
Amelia S

1 reviews | Active since Oct 2018

27 Oct 2018, 18:44

Worst customer service at vodacom

Was at n1 city vodacom, spoke to Matthew the most useless person ever. Took very long just to capture a pic for a upgrade. Told us the wrong information. Brought a ****ing sim for nothing, then had to go back to the **** place. Then Tristan assisted us but did not do the sim swop for activation, he did not push the stupid submit button. Now I must waste another day going to sort out **** because they can't do there job properly. Don't ever use n1 city vodacom. I must canceling all four contract at vodacom!!!!!!!!

0
Replies (1)
Vodacom
Vodacom's reply30 Oct 2018, 15:42
Official
 Dear Customer,  Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  As per discussion, query has now been Resolved.  Regards Consumer Website Team