Worst customer service and deducting my account illigally.

Unfortunately had to give one star to make a review. They debited my bank account twice, unauthorized. After 2 months still no feedback from Vodacom, no refund, no credit. When you phone the call center you are lucky to get someone answering after 15min, then you will get send from pilar to post as it seems like they don't know who exactly must assist with your problem. I was a loyal customer for over 20 years and had 3 contracts running all this time but now I'm done with Vodacom, as my contracts expire, I'm not renewing any of them. Vodacom is the worst company ever.