AC
Aadil C

1 reviews | Active since Jan 2019

05 Mar 2019, 09:27

Worst Customer service and company to deal with. Vodacom owes me money

I am still waiting for a resolution after 3 months. Vodacom has been billing me incorrectly after a ********** upgrade and activation was done. No one calls back to provide feedback unless I call or email. Vodacom owes me money due to incorrect billing but I still get debited incorrectly. Vodacom is the worst company to deal with and their customer service is not helpfull. Never take a contract with Vodacom. If this is not resolved today than I will take this matter up leagally and will have to reverse the last 3 months debit orders.

0
Replies (1)
Vodacom
Vodacom's reply05 Mar 2019, 10:51
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team