Worst customer service - ****** and *******

I do not know how many times Vodacom is going to try and catch me. I recently received a in October from a representative of your company sales talking me into migrating my account and paying less than I currently am for my contact because I am a “valued customer”. I received a sms stating that my migration is compete. After I logged into my account this I saw that I will in actual fact be paying more. Also, how can the cost of my handset have gone up if I have not even gotten a new device or an upgrade? I demand that this gets fixed immediately and re-imbursed for the months that I have been *****ulently overcharged. I urge you to reference the call logged for the migration and review the amount given telephonically to be my new debit order. This amount and what is reflected on the contract is nowhere near the same. I was deceived by your representative and sold a product under false pretenses. I have emailed and demanded that this be corrected and either the amount that was provided to me telephonically be debited or my contact be re-instated to it’s previous state. It has fallen of deaf ears. If this is also not given attention to I will be taking this matter further to the ombudsman and my attorney. I also want the audio recording of my call so I can take this matter further and expose this company for *****. I am frankly sick and tired of your company and I have no trust. This is *****.