BT
Boitumelo T

1 reviews | Active since Dec 2017

10 Mar 2021, 10:18

Worst customer service

I have a ***** on my credit listing, I have phoned ***** number and was told to phone *** that didn’t go through. I have the account with voda for 1000 a month that I didn’t sign for and don’t know anything about it. Please I need an urgent help here. Please stop pushing me from pillar to post.

0
Replies (3)
Vodacom
Vodacom's reply10 Mar 2021, 10:38
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
BT
Boitumelo T's update10 Mar 2021, 11:00
Reviewer Update
I will wait for that phone call, please
BT
Boitumelo T's update11 Mar 2021, 07:24
Reviewer Update
Vodacom!!!! Can someone get back to me pls. I want to find out how u made someone to have a contract on my name. Since yesterday morning. How many times must I ask for Vodacom to call me. Not even an email to acknowledge me. No wonder I never liked Vodacom. Maybe u waiting for me to beg u, I beg u pls Vodacom call me if that will make u to call or email me!!!!!