DM
David M

1 reviews | Active since May 2021

02 Jun 2021, 14:35

Worst customer service

Why is vodacom having such bad customer service? I have now logged 2 complaints regarding my data and yet no one is responding or calling me back. I am embarrassed to call myself a Vodacom customer. Can someone please phone me today !!!!!!!!!!! Regards David Marin***itz ***

0
Replies (3)
Vodacom
Vodacom's reply03 Jun 2021, 10:24
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
DM
David M's update03 Jun 2021, 15:44
Reviewer Update
Can you believe it, no one from Vodacom has contacted me. I mean really? Why does it take you guys 5 days to assist your customers?
DM
David M's update04 Jun 2021, 10:56
Reviewer Update
Can you believe it has been a week that i have complaint and no one at vodacom has any interest in their customers. As long as they are *****ing you over everything is okay. Hahaha