WORST CUSTOMER SERVICE

I have a 3 years cellphone contract with Vodacom and i have never been so feedup by a service provider like i am with them right now. Honestly if i could cancel this phone contract i would in a heartbeat....From the first month i have had this contract It's been stress after stress... I called them on Sunday to schedule a debit order and Mbali from Collections promised it was scheduled and anytime on Monday it will go through. Funds where there and still there next thing today infact just a few minutes ago i realize my line has been disconnected... What nonsense is this?? Like really yho i am enough shame. Next thing they will send me threatening emails and smsz of final demand and that i must pay the remaining years. Ha rha maan yhu.! They have thee WORST customer service ever!! Reading other people's reviews it's like they not even bothered as long as they make money and disregard their customers!!!