NM
Nadine M
1 reviews | Active since Jun 2021
16 Jun 2021, 14:27
Worst customer service
Absolute worst, charging me for two devices without my consent. Has been escalated a million times but not even the customer services managers seem to care much.
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Vodacom's replyOfficial
17 Jun 2021, 07:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Jun 2021, 07:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team