Worst customer service

Worst customer service in the history of my entire life with Vodacom. I recently had fibre installed and signed with vodacom on a 20meg in and out line and up until last week, admittedly, I was very pleased with the connection. However on Tuesday 04th, my fibre went down and I had been without connection since. I called Vodacom repeatedly throughout the week and was promised a technician would come to my premises and resolve the problem. This however I am still waiting for up to and including today. The level of service displayed is shocking. So bad, that I, a technically challenged person, personally resolved my own connection issue due to the lack of effort and commitment from Vodacom.

Thank You Vodacom....... For absolutely nothing! I will be switching my service provider and will never recommend you to any one! SR***