GB
Gary B
1 reviews | Active since Jan 2026
05 Jan 2026, 11:57
Worst customer service
We have been trying to get hold of the accounts department and every time we get transferred the call gets dropped.
This is unacceptable! My wife’s account has been cancelled without our authorization due to Vodacom’s error . Contact me on my husband’s number ***
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Vodacom's replyOfficial
05 Jan 2026, 13:43 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jan 2026, 13:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team