MM
Maureen M
1 reviews | Active since Nov 2018
23 Nov 2018, 18:39
Worst customer service
My mom has sent a phone for repairs. The phone has been not working for the past 4 months.my worry is they will be deducting their premium this month end.no one from vodacom has contacted us.we first sent it.then it came back not fixed.it's a month now since we sent it again
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Vodacom's replyOfficial
29 Nov 2018, 08:53Dear Maureen,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Best regards,
Vodacom's reply29 Nov 2018, 08:53
Official
Dear Maureen,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Best regards,