1 reviews | Active since Aug 2017
Worst customer service
<p>I HAVE NEVER EVER EXPERIENCED SUCH BAD SERVICE IN MY LIFE, DOES VODACOM EVEN CARE TO TAKE THEIR EMPLOYEES THROUGH ETIQUETTE OF CUSTOMER INTERACTION? I DOUBT THAT VERY MUCH JUDGING FROM THE SERVICE I GOT FROM PORT ELIZABETH GREENACRES VODACOM STORE BY A RUDE ILL MANNERED CONSULTANT ,ROBYN KANEMEYOR , THAT LEFT ME AND TOLD ME THAT SHE IS NOT GOING TO ASSIST ME AND WALKED AWAY , I WAS THEN ASSISTED FOR THE SAME PROBLEM BY SANDISIWE GEORGE THAT COULD ANSWER ALL MY QUESTIONS WITHOUT YELLING AND TELLING ME "I DON'T KNOW" LIKE HER FELLOW COLLEAGUE THAT WAS TELLING ME ABOUT HER RIGHTS , SO WHAT ABOUT MY RIGHTS AS A CUSTOMER? IS IT RIGHT THAT I MUST TRAVEL 30km EVERYDAY TO TRY AND SOLVE A SIMPLE REQUEST? IS THIS HOW VODACOM EXPRESSES "POWER TO YOU?"</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
