1 reviews | Active since Aug 2016
Worst customer service
<p>I have a case with Vodacom for ***** since august 2016. I call almost everyday to find out about what's going on. 18 February the case was reopened, ref# 1- ********** 105041. I was told no money will be deducted from me until the case is closed after 15 working days. It's mid April and I have heard nothing until yesterday when Vodacom said I owe them R3 400 for some strange reason. I called to enquire and I was told it will be rectified. Today they disconnected my number. I get zero calls or messages. You guys are honestly full of ****, no lies. You guys are *********** and don't appreciate your loyal customers. I officially request to be migrated back to MTN where I know I won't have to put up with this Bull****. Vodacom is the world's worst network provider. I regret the day I joined Vodacom. Vodacom is a *****, ***** and *****. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
