RK
Ravi K

1 reviews | Active since Feb 2017

01 Feb 2017, 18:59

Worst customer service

<p>Good day, I bought the recurring data on the vodacom website for upfront 6 months for 500mb and I received 5 months of data and did'nt receive the 6th month. when I tried to call the customer service for a week, no consultant had an correct answer. and to speak to customer service it was taking more than 30 mins. It was so pacthetic from a such big service provider.</p>

0
Replies (1)
Vodacom
Vodacom's reply02 Feb 2017, 07:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team