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Dakalo M

1 reviews | Active since Sept 2016

01 Feb 2017, 14:30

Worst customer service

<p>i have been call vodacom 111 customer care number as i need assistance but everytime after holding for almost an hour, the call is cut. i have tried all day today and still have not gone through. Vodacom what is going on. your customer service has gone from hundred to a zero. this is really frastrating as we expect to be assisted but there seem to be no one at the other end.</p>

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Replies (2)
Vodacom
Vodacom's reply01 Feb 2017, 15:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply03 Feb 2017, 09:38
Official

Dear Dakalo,

Feedback has been provided.

Regards,

Cassandra