FR
Fierdouz R
1 reviews | Active since Jul 2020
21 Jul 2020, 16:00
Worst customer service
Worst customer service ever. Iv been trying to cancel a contract for more than a month. Everytime I call the consultants brush me off advising that someone else will call back. Still waiting on the Team leader Ishmael to escalate my Complaint
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Replies (1)
Vodacom's replyOfficial
21 Jul 2020, 16:53Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply21 Jul 2020, 16:53
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team