Worst Customer Service !!!!

<p>My husband was hijacked on 27 May. Which is a very scary experience by itself. When tried to contact vodacom to blacklist the phone the consultant over the phone refused to help and even became sarcastic over the phone because apart from all the security questions like confirming his bank details. Id number. Address and mobile device info he could not remember the type of packages he is on like Smart S. The consultants was very rude and unhelpful. This is unacceptable service especially when it comes to something as serious as the above matter. So me and my husband both will be moving to new service profider. We have been loyal to vodacom for 8 years. No more. !!!! I will spread the word of this and warn everyone not to sign contracts with Vodacom ever!!!!!</p>