MM
Moleboge M
1 reviews | Active since Feb 2021
27 Nov 2025, 19:02
Worst customer experience I have ever experienced
If I could give 0 stars I would. I recently joined vodacom for a home wifi product yet two days later I still cant use the product.
I am advised I need to wait for activations t9 activate the Sim.
The lack of professionalism of your agents?. No one ever knows what they are doing.
I am canceling this contract tomorrow. If I already have issues like this and it's only day two what happens when I need a serious issue resolved.
This is disappointing for such a big organization.
Do better.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
28 Nov 2025, 08:40Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Nov 2025, 08:40
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
