RL
Riaana L
1 reviews | Active since Apr 2020
12 May 2022, 16:23
Worst customer experience ever and it's the second time.
What a ****py experience, No one is able to assist me with my online contract recording, I have been put through to absolutely every department and still no help... The worst experience ever...
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
13 May 2022, 07:24Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 May 2022, 07:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Riaana L's updateReviewer Update
13 May 2022, 12:42So I received a call back from Vodacom, as promised...The consultant was passionate and went through everything I needed clarity on, he was patient and called me back as promised when his system was slow... A huge thanks Mahallie, keep doing what you doing.. 👏
RL
Riaana L's update13 May 2022, 12:42
Reviewer Update
So I received a call back from Vodacom, as promised...The consultant was passionate and went through everything I needed clarity on, he was patient and called me back as promised when his system was slow... A huge thanks Mahallie, keep doing what you doing.. 👏