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ofentse N

1 reviews | Active since Nov 2016

07 Nov 2016, 17:01

WORST CUSTOMER EXPERIENCE EVER

<p>Received the worst customer experience ever in my life from Vodacom. 3 weeks down the line and I am still not able to receive a simple thing like an itemised bill. Spoke to almost 10 people and not even one can resolve this. Escalated, went to the complaints department to the resolution department and nothing. WORST CUSTOMER EXPERIENCE EVER</p>

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Replies (1)
Vodacom
Vodacom's reply08 Nov 2016, 07:07
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,